Changing things up a bit here and instead of a growth audit with recommendations, I'll share some good tactics that various SaaS are doing to achieve growth or in this case retention
I think being annoying is very different from being misleading and the latter is the realm of dark UX. We're talking about people who're unaware they made a payment or don't get email notifications about their subscriptions which lasts for months unbeknownst to them.
Where do you think the line is between dark UX and being persistent to drive a conversion?
I think being annoying is very different from being misleading and the latter is the realm of dark UX. We're talking about people who're unaware they made a payment or don't get email notifications about their subscriptions which lasts for months unbeknownst to them.